Wellbeing Guidelines ~ will continue

We are a large airy venue with great ventilation and space to manoeuvre which helps for peace of mind and an enjoyable, relaxing visit to us.

We are open and ready to extend a warm welcome to The Case for our 31th year in the city.

Your Visit

Face Coverings. Staff will continue to wear masks. And ask customers to use their own judgment respecting the choice of others

Arrival Please arrive promptly for your booking. Enter via The Champagne Bar or our original dedicated Restaurant entrance.

Track and Trace. NHS QR code poster is available

Table Service will continue in the bar and of course in the restaurant. Tables and chairs have been positioned with social distancing rules which will continue and we ask are not relocated.

Throughout the building there will be hand sanitiser freely available. Special focus will continue on sanitising any possible touch points before, during and after service.

In the restaurant we have panoramic sliding windows which provide excellent ventilation, therefore we recommend possibly a jacket or cardigan for your comfort, weather dependant, as we will endeavour to open as much as possible for air flow.

Each restaurant table will be relayed with fresh, ironed linen for every use, will continue as always!

We will continue using single use paper menus, which will be on your table ready and recycled after your visit.

Card payments are encouraged, contactless where possible, and we will of course sanitise the machine after every use.

Clearly, as always, we’ll continue to welcome your feedback.

Our Team

We always strive for excellence in hygiene. The kitchen and front of house teams will continue to be treated as bubbles. Front of house staff entering the kitchen has always been limited as we use a dumb waiter and telephone system to communicate across floors.

All of our team have discussed the importance of following COVID-19 Guidelines and will continue to test regularly